Patient portal + booking engine relaunch
+3.1× online bookings · -44% call centre load
Hospitals, specialist clinics, diagnostics and pharma — patient-ready websites with appointment booking, telehealth, multilingual care and PDPA + HIPAA-aware data handling. Designed for the care pathway, not the brochure.
Every operator in this sector tells us the same four things. Here's how we engineer each one away.
Doctoruna, eChannelling, OKIDoc take visibility — and the patient relationship. A direct booking engine with Sinhala / Tamil UX brings the patient back to your brand.
Direct booking engine · Doctor directory · Review schemaMost hospital sites leak PII in forms, emails and analytics. We build to PDPA 2022 and HIPAA-aligned handling from day one — full documentation at handover.
PDPA · HIPAA-aware · Encrypted storageNative patients bounce off broken Unicode and badly translated content. Our trilingual content model treats all three languages as first-class.
Native SI / TA / EN · Unicode tuning · Editorial reviewOlder patients, low-vision users and assistive-tech reliant visitors aren't edge cases — they're the audience. WCAG 2.2 AA is baseline, not bonus.
WCAG 2.2 AA · Screen-reader tested · Large-type modeModules we've built, tested and shipped — not theory. Plug in the ones your organisation needs.
Calendar-aware reservations, SMS + email reminders, reschedule flows, no-show tracking.
Zoom Healthcare, Daily, Whereby — embedded or native HIPAA-aware video consultations.
Secure login, test results, prescriptions, documents — with audit logs and role-based access.
Sinhala · Tamil · English with Unicode tuning and locale-aware date / number formats.
Profile pages, specialty filtering, availability windows, Google Knowledge Graph markup.
HL7 / FHIR-ready integrations with hospital information systems where supported.
MedicalOrganization schema, symptom-led content, GBP optimisation, local specialist targeting.
WCAG 2.2 AA with keyboard flow, screen-reader QA and high-contrast / large-type presets.
Six recent engagements in this industry. Full portfolio under Our Work.
+3.1× online bookings · -44% call centre load
+212% enquiries from international couples
42% of all tests now booked online
42% online bookings vs 8% prior
+2.4× international consultation enquiries
68% lower manual processing time
Mobiz rebuilt our entire patient journey — booking, portal, multilingual content — and kept us live through the whole migration. Our online bookings tripled in six months.